We recently did an air duct cleaning job in a two-story condo building at Rosslyn, Arlington, VA. So, this project started with a client who contacted us with concerns about the quality of her home environment. It installed her HVAC system on the first floor of the condo, and intake vents are on the first and second floors. It was quite challenging, but our air duct cleaning experts were prepared for it. Another goal of our client was to make the atmosphere in her home as clean as possible. She complained about dust and other allergens passing through her Heating, Ventilation, and Air Conditioning system. "May I know your charges," she added, pointing out the need for a quotation. The woman had her dreams and she wanted them all to come true starting with the air she is breathing now. We understood her concern.
Two-Story Condo Air Duct Cleaning on North Colonial Terrace, Arlington, VA
Because our client wanted the most accurate evaluation, our dispatcher quickly gave her a chance to get a free on-site estimate. This is something that we always offer to give a touch of the right kind of accuracy to our work. For this particular job, an estimate made over the phone would not do the trick. Our goal? Transparency and trust. So, the client followed the offer and agreed to the meeting when she had the time.
When the day came, our technician was ready as well as on time. He went around the two floors, looked at the HVAC system, and observed the state of the ducts. There is no doubt that the system required cleaning in its most profound way. Each aspect was given particular attention, and the dust accumulation and airflow were also taken into account. The technician took notes to estimate all the necessary work and its cost.
After that, we gave the client an overall cost breakdown of the job plan for her approval and compliance. Within a few days, our dispatcher contacted the client again in order to check whether the estimate was suitable and further defined future actions. She liked the structure of the costs, which did not involve any concealed charges. “I'm ready,” she said. So we proceeded to discuss when the cleaning should be done, its implementation, and the results.
Scheduling was quite easy, and all that was needed was for the client to make a suggestion on a convenient time and date. First, we agreed on a specific day convenient for both the client and us, but later, she changed her mind and suggested a few hours' shift. No problem at all. Flexibility is key. We made it work.
So, on the agreed day, the technician went to the site fully equipped and prepared to work on the task. Thus, he made sure that he had all the necessary tools and equipment for cleaning the HVAC system comprehensively. If this was not done, it would be a critical mistake that could lead to serious difficulties. He went through the equipment and ensured that everything was set, that he has the plan in place, and everything is ready to start.
So, upon arrival at the site, the work began! The started technician off by gaining proper entry into the first-floor HVAC, making sure that every vent, every duct, was fairly reachable. He then moved around, cleaning all the intake vents both on the first and second floors with a lot of precision. As a result, there were no particles of dust, debris, or allergens in the system whatsoever.
When the air duct cleaning was done, our technician provided a final inspection of the HVAC system. He made certain that the system was running smoothly and that all the ducts had no obstructions. He also conducted an airflow test to ensure that the side cleaning had improved the system's performance. Everything was done in a very professional and thorough manner.
Right away, she saw clean air circulation in all the rooms in the house and the entire building. Fresh air at last. She also commended the technician for the professionalism and workmanship he had exhibited while working on her HVAC system, saying that the system was now very clean and effective. She was happy and seemed to be impressed by the work done. Her satisfaction was our success, namely this for Dustless Duct determines the success of our company.
This project demonstrates our devotion to providing high-quality air duct cleaning services that will hope to meet our client's needs. We uphold the policy that every job done is guided to the highest level of quality and this is due to the fact that we are very particular with details. The result? Healthier air, happier clients.