Recently, we worked at a 3-story townhouse at East North Avenue, Baltimore, MD. The client called us for air duct and vent cleaning since he began to see some dust in his home. Don't call us and express some pertinent facts relating to his home over the telephone. He installed two new AC units, but the interior part of the HVAC system was not cleaned. He asked us only to clean his air ducts and the twelve vents all over the house to get proper airflow.
Air Duct and Vent Cleaning in a 3-Story Townhouse on East North Avenue, Baltimore, MD
The given client has a townhouse where the contemporary HVAC was put in by professionals a few months before. The two air condition units were new, and therefore, there was no mechanical problem with the system that was in place. Nevertheless, the circulation system was composed of air ducts and vents, which required cleaning for air circulation with fresh air in the various rooms on the property. The fact is that small particles such as dust particles may accumulate in the air ducts and hence cause blockage and decrease in efficiency even in newly constructed homes with new systems. That is why the client wanted to obtain professional help to manage the indoor environment and prolong the life of the new system.
The problem was analyzed with our operator and the client, and within a few minutes of the conversation, the client agreed to the technician's arrival for the work on the following day. This was good because the client was pleased by our flexibility in fitting his timetable so easily. He was happy that we would complete the work within a short period of time. One of the things we develop in our employees at Dustless Duct is the ability to schedule jobs quickly and effectively while making sure clients do not have to wait for long to access crucial services. We understand that time is something which has great value. So, we act fast.
The technician came to the client's home the very next day, right at the agreed time as planned. He took all the tools and equipment that were needed for the job with the aim of having everything set to ensure a perfect cleaning process was conducted. Firstly, he introduced himself to the client and then provided a step-by-step explanation of what was to be done, and if the client had any questions or concerns, he was free to ask. The client, on the other hand, said that he was impressed by the professionalism of the technician and the explanations given. Then, the technician went on to check the duct system of the home to make sure that there was no other issue that had not been discovered.
During the inspection, the technician asked the client a few questions. No specific problems, including concealed mold or dirt accumulation, were found, and the HVAC systems were working correctly. This is how the technician prepared to begin the work, and this was very much expected by the client. He explained to the client the measures he was going to undertake and guaranteed the client that the process was going to be very comprehensive.
The cleaning process started with the air ducts. After that, the technician utilized our specialized equipment to make sure that every single duct was wiped clean of dust, debris, and allergens. HEPA filtering was used to contain dust and allergens as the process progressed so that anything the vacuum took in would not be released back into the home's environment. This ensured that no contaminant was taken from the air of the house and was released back into the house, thus providing a clean and healthy environment for the client.
After that, the technician directed his focus towards the vents. Every one of the 12 vents was thoroughly brushed, with special attention paid to the areas where dust and dirt might accumulate in order to prevent clogging of the vent and, as an outcome, reduced HVAC performance. This step is important in order to ensure that the air flows well in the house, given the fact that dirty vents can cause a lot of stress to the system. Due to this, it would be possible to have an efficient circulation of air and, at the same time, increase the efficiency of the HVAC system. The technician was also quick in his work and made sure that all that was done was well done in the shortest time. Post-cleaning the air ducts for dust and allergens, our deodorization service helps eliminate any bad smell in the air ducts. It left the home fresh with an aromatic feel, making the client quickly notice the difference. This last act was also greatly welcomed by the client, who noted how much fresher the air was inside his home. Clean air. Fresh home. Satisfied client.
During the process, the technician ensured that the client was informed throughout the process, giving updates as to the work that was being done and the function of the system following cleaning. He talked about HEPA filtering and how it helps enhance indoor air quality, hence removing tiny particles in the air. The client appreciated the explanations given to him and the technician's demeanor. The client paid for our services using a credit card that he had with him.
The technician has finished the work. He discussed the work with the client. He explained it to him starting from the results of the test. There was no dust or dirt in the air ducts. The deodorizing treatment also made it have a fresh smell. The standard of air improved significantly. He liked the thorough service. He used his credit card to pay for the purchases. With this project, we demonstrate our commitment. We offer the best air duct cleaning services.
Dustless Duct
