Privacy Policy

Dustless Duct has compiled this privacy policy to inform the users of our website, www.dustlessduct.com, of how we collect, use and protect your Personally Identifiable Information (PII). This is defined under US privacy law as any information that could be used to identify an individual, such as a name, email address, street address, telephone number or other similar information.

When do we collect information and what personal information do we collect from the people that visit our website?

When you fill in a form, request a price quote or a return phone call through our website, you may be asked to enter your name, email address, phone number, ZIP Code or other details to help you with your experience.

How do we use your information?

We may use the information we collect from you when you register with us, respond to a marketing communication, surf the website, or use certain other site features in the following ways:

• To allow us to better service you.
• To send periodic emails regarding services.

How do we protect your information?

Our website is scanned regularly for security issues and vulnerabilities to make your visit to our website as safe as possible.

We use regular Malware Scanning.

We protect your personal information. It is stored in secured networks and is only accessed by staff with special access rights and who are required to maintain confidentiality. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

Do we use 'cookies'?

dustlessduct.com uses cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser. You can modify the preference settings of your browser to notify you each time a cookie is being sent, or to turn off cookies entirely. Cookies allow the site or the service provider to recognize your browser and capture and remember certain information. We also use cookies to compile data and understand how our visitors use the site so we can provide improved services for our visitors.

We use cookies to:

• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

If you choose to disable all cookies, some of our site features may be disabled or some services may not work properly.

Third Party Disclosure

We will not sell, trade, or otherwise transfer your personally identifiable information to outside parties without providing advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

We do not include or offer third party products or services on our website.

Google

We do not use Google AdSense Advertising on our website.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law requires that:

• any person or company in the United States operating a website that collects personally identifiable information from California consumers to post a conspicuous privacy policy on its website.
• This policy must state what information is being collected and who else will have access to the information.
• The person or company must comply with this policy.

See more at: consumercal.org/california online privacy protection act caloppa

According to CalOPPA we agree to the following:

• Users can visit our site anonymously.
• Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
• Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.
• Users will be notified of any privacy policy changes:
  • On our Privacy Policy Page
• Users are able to change their personal information:
  • By emailing us
  • By calling us

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

It's also important to note that we do not allow third party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

• We will notify the users via email (Within 7 business days)
• We will notify the users via in site notification (Within 7 business days)

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be accordance with CANSPAM we agree to the following:

• NOT use false, or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can

• Follow the instructions at the bottom of each email.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

dustlessduct.com
Rockville, MD 20850

Last Edited on 2019-1-26